We send (in Greece) our products by courier. Packaging and shipping costs are 3.50 Euros.
Payment is by bank transfer, cash on delivery or through PayPal.
The cost of COD is 5.00 Euros.
The cost of bank deposit and PayPal is 0.
i.e.:
If you order and choose payment on delivery the total shipment cost is 8.50 euro.
If you order and select payment by deposit or PayPal, the total cost of transport is 3,50 euro.
The processing time of each order is about 2-3 working days until the checkout of the order.
The day which the order is completed and we make shipment, we contact you and we give you the tracking number which helps you track the progress of your shipment. The courier delivers in one to two days for the whole Greece.
The parcels are concerned as registered and have a tracking number in order to track the shipment of your package.
*Important note:
For most of Greek regions, the deliveries takes place to the address you specify. Although, there are some islands and other remote regions which have remote addresses. In these cases, the recipient may have to receive by the relevant courier store. Also for these areas the delivery days may be extended by two or three more working days.
For orders with bigger quantities, we may coordinate with the client so that he can receive otherwise, like transport agent. In any case, we are informing and agree in advance.
Returns
All products purchased from Celdes.com website can be returned for replacement with a larger or smaller size or refunded the value of the item(s).
The maximum time for a return of an order to come true is 7 days from the day of receipt.
A return is acceptable if the following apply:
1) The shoes should be in their original condition and not worn outdoors.
2) The shoes must be returned in their packaging without being damaged.
3) Return the legal proof/invoice that you received with the purchase.
The return costs are on the customer.
In case of replacement, the new shipping costs are on the customer.